BSBINM202A Handle Mail

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This book supports BSBINM202A Handle Mail in the Business Services Training Package. This unit describes the performance outcomes skills and knowledge required to receive and distribute incoming mail and to collect and despatch outgoing mail. Mail is the principal way for organisations to conduct business and exchange information with other businesses and individuals. Communications include: requests for information appointment-making orders for products bookings for service invoices cheques in payment contract negotiations enquiries about rates etc.. This book concentrates on communications that are made in writing which are commonly referred to as mail.

This learner pack can be used for both classroom based and distance delivery. The content includes underpinning text and a number of relevant activities that will assist the student in becoming competent in the subject matter.


Author: Melanie Bhagat


Pages: 116

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  • Stockcode: 1741237246
  • Shipping Weight: 0.4KG




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