BSBCUS301A Deliver & monitor a service to customers T/R


Add to Cart:

Ask a question about this product

Facilitator Packs: This product will increase the efficiency and credibility of the RTO and is excellent for employed learners.

The assessments are completed using the learner’s workplace:

• Material is prepared carefully and reviewed frequently to ensure currency, assessment validity and a consistently high calibre product

• Complete resources required for learning and assessing

• Organised in sections relating to Elements and Performance Criteria for easy referencing

• Full colour and includes introduction, summary, Facilitator notes and key points

• T/F Quiz at end of each Element section to ensure learning and includes answers

• Practical Activity at end of each Element to ensure ability to apply knowledge with additional information to enhance learning and discussion

• Written assessment, third party reports, oral questions and role plays as appropriate

• Assessment model answers and parameters

• Marking schedule to provide consistency across groups

• PowerPoint presentation on CD

• All bound in Perfect Binding

• Some customisation available (Double Branding)

Click here to view a sample of this publication

  • Stockcode: NCUS301AF
  • Shipping Weight: 0.6KG